Privacy Policy
Effective date: August 7, 2026
This Privacy Policy explains how LWD Center LLC, a California limited liability company ("LWD Center", the "Company", "we", "us", or "our"), collects, uses, and shares information when you use Live and Work by Design™ (LWDC), the moicasanchez.com website, and our related websites, applications, and services (together, the "Services"). By using the Services, you agree to this Policy. If you do not agree, do not use the Services.
1. Information You Provide
Account and profile information, such as your name, email address, and login credentials, which are handled through our authentication provider.
Content you create or upload, such as courses, Link In Bio Storefronts, goals, habits, plans, journals, reflections, notes, vision boards, and the details you enter to design AI personas.
Communications you send us, including support requests, survey responses, and feedback.
2. Payment Information
When you make a purchase, our third-party payment processor collects and processes your payment details. We do not store full payment card numbers. We receive limited information, such as confirmation of payment and the basic billing details needed to manage your account.
3. Keys You Connect
If you connect a key or account for a Third-Party Service, such as an AI provider, we store it securely to operate the features you enable and use it only to make requests on your behalf. You can disconnect it at any time.
4. Information Collected Automatically
When you use the Services, we and our providers automatically collect device and usage information, such as your IP address, browser type, pages viewed, actions taken, approximate location derived from your IP address, and similar log data, using cookies and similar technologies.
5. Information From Third Parties
We may receive information from our authentication, payment, hosting, and analytics providers, and from referrals or links you arrive through.
6. How We Use Information
We use information to provide, operate, secure, personalize, and improve the Services; to process payments and manage your account; to respond to you and provide support; to send service messages and, where permitted, marketing communications; to detect and prevent fraud and abuse; to comply with law; and to enforce our Terms. We do not use the private content you create to train our own artificial intelligence models.
7. AI Features and Your Content
When you use a feature powered by artificial intelligence, the inputs and content you submit are sent to the third-party AI provider whose key you connected, so that it can generate a response. That provider’s handling of your data is governed by its own privacy policy, which we do not control. Choose a provider you are comfortable with, and avoid submitting information you do not want sent to it.
8. How We Share Information
Service providers. We share information with vendors that help us run the Services, such as authentication, hosting, database and storage, payment processing, email, analytics, and the AI and voice providers you choose to connect. They may use the information only to provide services to us.
Legal and safety. We may disclose information to comply with law, respond to lawful requests, enforce our Terms, or protect the rights, safety, and property of the Company, our users, or others.
Business transfers. If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
With your direction. We share content you choose to make public or to send, such as a Link In Bio Storefront or link page you publish.
Aggregated or de-identified information that does not identify you.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under California law.
9. Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, measure usage, and improve the Services. You can control cookies through your browser settings. Some features may not work properly without them.
10. Data Security
We use reasonable administrative, technical, and physical measures designed to protect information, including encryption in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential.
11. Data Retention
We keep information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
12. Your Privacy Rights
California residents. Under the California Consumer Privacy Act, as amended, you have the right to know and access the personal information we collect, to request deletion, to request correction, and to be free from discrimination for exercising your rights. Because we do not sell or share personal information as defined by California law, no opt out of sale or sharing is needed, and we limit the use of any sensitive information to providing the Services. To exercise your rights, contact us at hello@moicasanchez.com. We will verify your request as required by law.
Other regions. Depending on where you live, you may have rights to access, correct, delete, port, restrict, or object to the processing of your personal information, and to withdraw consent. To exercise these rights, contact us at hello@moicasanchez.com.
13. Children
The Services are intended for adults and are not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, contact us and we will delete it.
14. International Users
We operate in the United States, and the Services are hosted and processed there. If you use the Services from outside the United States, you understand that your information will be processed in the United States, where privacy laws may differ from those in your location.
15. Third-Party Services and Links
The Services may link to or integrate with third-party sites and services that we do not control. Their privacy practices are governed by their own policies. We encourage you to review them.
16. Changes to This Policy
We may update this Policy from time to time. When we do, we will revise the date above and, where appropriate, provide additional notice. Changes take effect when posted.
17. Contact
LWD Center LLC. Questions about this Policy or your information can be sent to hello@moicasanchez.com.
IPM Method™, Live and Work by Design™, and The 90-Day Bring Your Vision to Life System™ are trademarks of Moica Sanchez.
All programs are coaching and education, not psychotherapy or clinical care. No income is guaranteed.