Terms of Service

1. Who We Are and What We Offer

The Company operates the Services, which include educational courses and programs, coaching content, community access, business and productivity tools, and optional features that connect to third-party artificial intelligence providers and other third-party applications. The Services are provided for personal and professional development and for general business education.

2. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of a business or other entity, you represent that you are authorized to bind that entity, and "you" includes that entity.

You agree to provide accurate information, to keep it current, and to keep your login credentials secure. You are responsible for all activity under your account. Notify us promptly of any unauthorized use. We may refuse, suspend, or terminate accounts at our discretion.

3. Educational and Coaching Purpose Only; Not Professional Advice

The Services provide coaching and education. They are not psychotherapy, licensed clinical counseling, medical care, psychological or psychiatric care, or any other clinical service, and they are not a substitute for care from a licensed professional. Nothing in the Services creates a therapist, clinician, physician, or practitioner relationship of any kind.

The Services do not provide legal, accounting, tax, or financial or investment advice. You are responsible for your own decisions. Consult a qualified licensed professional before acting on anything you learn through the Services.

The Services are not for use in a crisis or emergency. If you are experiencing a medical or mental health emergency, contact your local emergency number or a licensed professional immediately.

4. No Guarantee of Results or Income

We do not promise or guarantee any particular result, outcome, income, or level of success. Any examples, testimonials, or figures are illustrations only and are not typical or promised. Your results depend on many factors within your own control, including your effort, skill, market conditions, and circumstances. Where the Services describe income opportunities, they are opportunities only, with no assurance of earnings, and any required disclosures apply.

5. Third-Party Services and Bring Your Own AI

The Services let you connect and use accounts, tools, and application programming interface keys that you obtain from third parties, including artificial intelligence providers, payment processors, and other applications (together, "Third-Party Services"). Your use of any Third-Party Service is governed by that provider’s own terms and privacy policy and is a relationship between you and that provider.

You are solely responsible for your Third-Party Services, including obtaining them, paying their fees, complying with their terms, and keeping your keys and credentials secure. Third-Party Services may change, limit, or discontinue their features, models, availability, or pricing at any time, and some features may require a paid plan with the provider. As one example, certain AI image features require billing to be enabled on your own provider account.

When you connect a key, we store it only to operate the features you enable and use it only to make requests on your behalf. We are not responsible for Third-Party Services or for any act, omission, outage, change, charge, data practice, or loss arising from them, and we disclaim all liability related to them to the maximum extent permitted by law.

6. Artificial Intelligence Features and Output

Some features generate text, images, audio, or other content using AI models operated by the provider whose key you connect ("Output"). Output is produced automatically and may be inaccurate, incomplete, outdated, biased, or otherwise unsuitable. You must review Output and use your own judgment before relying on, publishing, or distributing it.

You are responsible for your prompts, your Output, and your use of both, including making sure they are lawful, do not infringe any right, and comply with the connected provider’s terms and any applicable AI disclosure rules of the platforms where you share them. Any ownership or usage rights in Output are determined by the terms of the provider whose model produced it. We make no warranty that Output is accurate, original, or non-infringing.

7. AI Personas and Likeness

If you create characters, avatars, voices, or personas, you agree to use original personas only. You will not create or use any persona, image, likeness, or voice of a real person without that person’s clear consent, and you will not impersonate any real person or entity. You are responsible for holding all rights and consents needed for anything you create or upload, and you will indemnify us for any claim arising from your personas or content.

8. Your Content

You retain ownership of the content you create, upload, or store through the Services ("Your Content"). You grant the Company a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and display Your Content solely to operate, secure, and improve the Services and to provide the features you use, including publishing content you choose to make public, such as a Link In Bio Storefront or link page.

You represent that you have all rights necessary to Your Content and that it does not violate any law or third-party right. You are responsible for maintaining your own backups. We may remove content that we reasonably believe violates these Terms or the law.

9. Acceptable Use

You agree not to do any of the following:

• use the Services unlawfully or for any unlawful purpose;
• infringe or misappropriate any intellectual property or privacy right;
• upload or transmit malware or other harmful code;
• harass, abuse, defame, threaten, or harm anyone;
• collect, harvest, or scrape data without permission;
• reverse engineer, decompile, or attempt to access source code or systems you are not authorized to access;
• interfere with, disrupt, or place undue load on the Services;
• circumvent security, access controls, or usage limits;
• misrepresent your identity or affiliation;
• send spam or unsolicited communications;
• violate any Third-Party Service’s terms; or
• use the Services to build or train a competing product or service.

10. Payments, Subscriptions, and Refunds

Prices and features are described at the point of purchase and may change. Payments are processed by our third-party payment processor, and by purchasing you authorize the applicable charges, including taxes.

Subscriptions renew automatically for the stated period, at the then-current price, until you cancel. You may cancel at any time through your account or by contacting us, and cancellation takes effect at the end of the current billing period. If a free trial is offered, it converts to a paid subscription only if you add a paid plan and do not cancel before the stated date. Consistent with California law, we provide the disclosures and cancellation methods required for automatically renewing subscriptions.

Except where required by law or expressly stated for a specific program at the time of purchase, all fees are non-refundable once the applicable product or service has been accessed or delivered. A specific program may state its own refund policy, which will control for that program. You agree to contact us to resolve any billing issue before initiating a chargeback.

For clarity: the platform offers a 14 day free trial with no card required. After the trial, subscription fees are non-refundable; if you cancel, you keep access for the period you have already paid and your subscription simply does not renew. The IPM Method: Bring Your Vision To Life Blueprint is a final sale and non-refundable once purchased.

11. Intellectual Property

The Services and all content we provide, including the Live and Work by Design method and materials, software, text, graphics, and logos, are owned by the Company or its licensors and are protected by intellectual property laws. IPM Method™, IPM Body Scan Checklist™, Live and Work by Design™, Bring Your Vision to Life Blueprint™, and The 90-Day Bring Your Vision to Life System™ are trademarks of Moica Sanchez.

We grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services and our content for your own use as permitted by these Terms. You may not copy, reproduce, distribute, publicly display, create derivative works from, sell, or resell any part of the Services or our content without our prior written permission. If you send us feedback or suggestions, you grant us a perpetual, royalty-free license to use them without any obligation to you.

12. Community and Other Users

The Services may include community spaces and content from other users. We do not control and are not responsible for the conduct, content, products, or advice of other users or third parties. Your interactions with them are at your own risk.

13. Third-Party Links

The Services may link to third-party websites or resources that we do not control. We are not responsible for them and do not endorse them. Your use of them is at your own risk and subject to their terms.

14. Disclaimer of Warranties

To the maximum extent permitted by law, the Services, all content, and all Output are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, timely, secure, error free, or free of harmful components, or that any content or Output will be accurate or reliable. You use the Services at your own risk. Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.

15. Limitation of Liability

To the maximum extent permitted by law, the Company and its members, managers, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or relating to the Services, Third-Party Services, or Output, whether based on contract, tort, statute, or any other theory, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by law, the total aggregate liability of the Company for all claims arising out of or relating to the Services or these Terms will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or one hundred dollars.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to defend, indemnify, and hold harmless the Company and its members, managers, officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your use of the Services, Your Content, your Output, your personas, your Third-Party Services and keys, your violation of these Terms, or your violation of any law or third-party right.

17. Term, Suspension, and Termination

These Terms apply while you use the Services. We may suspend or terminate your access at any time, with or without notice, including for any violation of these Terms. You may stop using the Services at any time. Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitations of liability, indemnification, and dispute resolution.

18. Changes to the Services

We may add, change, suspend, or discontinue any part of the Services at any time. We are not liable to you or any third party for doing so.

19. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the date above and, where appropriate, provide additional notice. Changes take effect when posted. Your continued use of the Services after changes become effective means you accept the updated Terms.

20. Dispute Resolution, Binding Arbitration, and Class Action Waiver

Please read this section carefully. It affects your legal rights.

Informal resolution first. Before starting any formal proceeding, you agree to contact us at hello@moicasanchez.com and give us at least 30 days to resolve the dispute informally.

Binding arbitration. If we cannot resolve the dispute, you and the Company agree that any dispute, claim, or controversy arising out of or relating to the Services or these Terms will be resolved by final and binding individual arbitration administered by a recognized arbitration provider, such as the American Arbitration Association, under its applicable consumer rules, rather than in court, except as stated below. The arbitration will take place in California, or by video or phone where allowed, and judgment on the award may be entered in any court of competent jurisdiction.

Class action and jury waiver. You and the Company agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action. You and the Company waive any right to a jury trial.

Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive or equitable relief in court to protect intellectual property or confidential information.

Your right to opt out. You may opt out of this arbitration agreement within 30 days after first accepting these Terms by sending your name and a clear statement that you opt out to hello@moicasanchez.com. Opting out does not affect any other part of these Terms.

21. Governing Law and Venue

These Terms and any dispute are governed by the laws of the State of California, without regard to its conflict of law rules. To the extent a claim is not subject to arbitration, you and the Company agree to the exclusive jurisdiction of the state and federal courts located in California.

22. General

These Terms and the Privacy Policy are the entire agreement between you and the Company regarding the Services and supersede any prior agreements on the subject. If any provision is found unenforceable, the rest remains in effect and the unenforceable provision will be limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent, and we may assign them freely, including in connection with a merger, acquisition, or sale of assets. We are not liable for delays or failures caused by events beyond our reasonable control. Section headings are for convenience only.

23. Contact

LWD Center LLC. Questions about these Terms can be sent to hello@moicasanchez.com.